City of Pittsburgh issued the following announcement on Sept. 9.
The City of Pittsburgh Department of Finance has announced OneTaxPGH, a new online business and real estate tax management system that will improve convenience and efficiency for both taxpayers and city staff.
The secure digital platform will replace the current antiquated internal and external real estate billing and business tax collection systems. It will provide an online portal where taxpayers can register a new business, view and pay taxes and submit forms online.
City taxpayers will be able to:
- Create an account to see bills, statements and history.
- Pay taxes online, including with e-check that will automatically post to their account within 24 hours.
- Track the status of their payments and payment history.
- Opt-in for e-delivery and email notifications to minimize the need for paper forms.
- Submit forms and information.
“Throughout my time as mayor, my administration has been committed to modernizing city services to improve ease, transparency and efficiency,” said Mayor William Peduto. “We all hold the world in the palm of our hands – on our phones – and access to paying your taxes should be no different. The people of Pittsburgh deserve OneTaxPGH and I applaud the Finance Department for their hard work in integrating antiquated systems into one centralized online service.”
Each year, the Finance Department staff is responsible for the collection of over $500 million in taxes and processing over 700,000 forms within multiple software systems. Centralizing and digitizing tax submissions into one software system will streamline tax submissions, improve staff’s ability to manage them and allow staff to more easily identify those who have not yet paid taxes in order to collect revenue for critical city investments like playgrounds and street paving.
“OneTaxPGH will allow Pittsburgh taxpayers to interact with the Department of Finance in a more efficient manner, and will streamline the daily work of department staff allowing us to better serve taxpayers,” said Finance Director Doug Anderson. “I’d like to thank and commend the employees of the Department of Finance for their hard work on implementing this new system. A project implementation of this magnitude is not easy, especially under the conditions in which our world has been operating for over a year.”
The new system will be introduced in phases, with the Finance Department staff-only portal having launched September 1. The public online portal for business taxes will launch in October and public online portal for real estate taxes will launch this winter. Taxpayers will be notified how to access the online portal by mail.
Taxpayers can take a survey about their payment preferences on the OneTaxPGH public engagement site, where additional information will be available in the coming weeks.
Original source can be found here.
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